Frequently asked questions

Do I need to empty my cupboards?

No, it’s not necessary to empty cupboards in most cases. For example, if we are carrying out a general pest service no liquid sprays are applied to these areas as management practices have changed over the years. If this is required, we would advise you of this at the time of booking your service.

Is my cat / dog safe?

There is no concern to the safety of animals since the amount of active constituent that they may take in, either by contact while it’s wet or by ingesting it orally, is very small. That being said, we take the utmost care in any treatment application we do to ensure the safety of you and your pets. If there are any special considerations required, this can be discussed at the time of booking your service.

Will the spray you use stain my carpet?

No, the emulsion we spray does not stain. It’s a water based residual spray that doesn’t contain strong solvents which might affect colouring or finishes.

Will the spray affect humans?

No, it will not affect you. The chemicals we apply are registered to be used in hospitals, schools and public places.

Is it safe to stay in my premises while you spray?

It is quite safe for you to be home during most services we provide, however, some people prefer to leave and run some errands for a short period. There are certain services, however, that may require you to vacate for a short period of time. Some of these services may require a re-entry period of 3 hours or so. This will be discussed if applicable at the time of booking your service.

My child suffers from asthma. Is it safe to stay?

To avoid triggering an asthma attack, we recommended that he/she is not present while the treatment is carried out and return after a 2 – 4 hour period.

What if I touch areas that have been sprayed?

Sprayed areas are of some concern while still wet. But once the carrier, which is water from the tap, has evaporated, the active constituent adheres to the surfaces and will not harm you. Should you come into contact while it’s still wet, wash with soap and plenty of water as soon as possible.

Will the gel / paste that is applied to the inside of cupboards contaminate my food?

No it will not. The gel / paste is only applied to areas where insects congregate or harbour, like cracks, crevices or hinges.

Will I see cockroaches, spiders or ants after the treatment?

Yes, it’s possible that insects may wander in from outside. Chances are that they will have crossed treated areas and will die shortly after.

How often should I have a Pest Control treatment done?

For domestic Pest Control regularly at intervals of no more than six to twelve months. Shorter periods may be recommended, according to environmental conditions.

Do I need to wash everything after the treatment?

In most cases there is no need to wash utensils or surfaces once the treatment is carried out. Only where we are carrying out certain methods where we apply ‘space spray’ applications. We would advise you of any special requirements when making a booking.

I’m renovating. When is it best to do the pest control?

We suggest that the pest control is done after all trades people have completed their jobs (painting, carpet laying, landscaping and final clean up). Preferably one or two days prior to moving in. Furthermore, as we know, some renovations can take longer than expected, and you may wish to have a treatment during this period. This can be discussed at the time of the booking.